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Blocked MasterCard® Debit Card Transactions
Traveling? Be sure your Bank of Glen Burnie MasterCard® Debit Card will be available for use. Due to fraudulent transactions occurring, your MasterCard® Debit Card may be temporarily blocked in certain countries, states and businesses. The chart below will help you to verify where your card is currently blocked.
- Countries Blocked: All International signature based transactions are blocked.
- States Blocked: Due to recent fraudulent activity signature based transactions only will be blocked from Texas, South Carolina and California.
- Merchants Blocked: None
- ATM and PIN based transactions: Your PIN is requested to complete the transaction.
- Signature based transactions: Your signature is requested to complete the transaction.
- Blocked signature based transactions: include internet transactions.
Lost or Stolen Card
- To report a lost or stolen Debit Card call 1-800-264-5578.
To Report a Disputed Transaction
- For Bank of Glen Burnie ATM disputed transactions call 410-766-3300 or visit your local branch.
- For disputed MasterCard® debit card and foreign ATM transactions call the Dispute Processing Call Center 1-866-987-1457
- Monday through Friday, 8am - 8pm CST excluding holidays.
- Fax: 1-866-616-1581
- Mailing Address: 1255 Corporate Dr. Irving, TX 75038