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Frequently Asked QuestionsPrint

 

Note: As of Tuesday, September 1, 2015, eStatement customers that do not have Internet Banking must sign up for Internet Banking to view your eStatements. Those who currently have Internet Banking and eStatements must re-enroll in eStatements through your Internet Banking account. 

  1. Log on to your Internet Banking account or Enroll, if you haven’t already.
  2. The eStatement Enrollment screen will appear once you log on to your account.
  3. Select which account you would like to enroll with eStatements by checking the box next to the account name.
  4. In the column labeled Enrollment Status, select the bubble next to eStatements to the corresponding account name.
  5. Confirm the email address associated with your account by retyping your email address in the black space under the email address listed.
  6. Repeat steps 4-6 for additional accounts you would like to enroll in eStatements.
  7. At the bottom of the screen, click the hyperlink “Terms & Conditions”. This will open a new internet browser tab. Read the terms & conditions of eStatements.
  8. Go back to your original screen (or tab) and check the box next to the statement “By selecting this check box, you agree to the Terms and Conditions.”
  9. Click Accept at the bottom on the screen.

You have successfully signed up for new, full-color eStatements with The Bank of Glen Burnie.

 

  1. Click Enroll from the Internet Banking Log In section on our home page.
  2. The system will determine if you are an existing customer by requiring you to enter some specific information.
  3. You must complete all fields that contain an asterisk (*)..
  4. Click on Terms and Conditions for important information about your account.
  5. Once you have completed all of the required fields, click on Enroll.
  6. Customize your identification codes by entering new ones. 
    Your Username must be at least 6 digits and/or characters in
    length. It does not have to be and is not recommended to be your account number. 
    This entry cannot be changed so choose wisely!
  7. Enter a New Password (The last four digits of your social security number will not be accepted. You must customize a new password. This must be at least six (6) characters, contain alpha, numeric, uppercase, lowercase and a special character. 
    This password can be changed at your discretion.)
  8. Confirm New Password by retyping the password selected in the last step.
  9. Click Continue.
  10. Enter your Security Data - Choose three challenge questions and answer them. All security data may be changed at your discretion.
  11. Click Continue.

The following browsers are supported:

  • Apple Safari 7.0
  • Apple Safari 8.0
  • Google Chrome
  • Microsoft Edge
  • Internet Explorer 11.9
  • Mozilla Firefox

Click here for common browser settings.

The following operating systems are supported:

  • Microsoft Windows 7
  • Microsoft Windows 8.1
  • Microsoft Windows 10
  • MAC OS

You will also need to have Adobe Acrobat Reader installed to view documents.

 

 

Yes the site is secure as verified by Verisign.

Yes you can. Please review the Bill Pay Frequently Asked Questions or view the Demo.

  • Log into The Bank of Glen Burnie's Internet Banking site
  • Click Profile at the top left corner of the screen
  • Click Edit on the information you want to change
  • Click Save - Your information has now been updated

If you need assistance with our Internet Banking you can call 410-768-8869 Monday through Friday between the hours of 8:00am and 4:00pm or email customer support.