Positive Pay

man using cell phone and computer for online banking


Be proactive about fraud.

Positive Pay helps your business monitor check and ACH payments and act quickly to stop unauthorized check and ACH transactions.

Positive Pay is an important tool for business owners to reduce the risk of fraudulent activity to your account(s). Think of it as a security system for your business checking account that complements your internal security measures. With Positive Pay, you can reject unauthorized payments before incurring a loss.  Alerts keep you informed about exceptions, decisions, and approvals so you constantly know the status of your ACH and check payments.

Whether your business writes checks, or uses ACH Manager to send electronic payments, our Positive Pay solution gives your business the peace of mind it needs.


ACH Positive Pay

computer with dollar sign icon

ACH Positive Pay helps guard against unauthorized electronic transactions. You define the ACH authorization rules for your account(s) that determine what types of ACH transactions will be allowed to process or post to your account. If an ACH transaction is presented that doesn’t meet the rules you established, you will get an alert prompting you to review the exception item(s) and make a decision to “pay” or “return” each item.

  • Manage and monitor ACH debit based on rules you establish
  • Establish an approved list of vendors
  • Set monitoring criteria (i.e. maximum dollar limits, frequency, start/end dates)
  • Establish a list of blocked vendors
  • Prevent unauthorized ACH transactions from posting to your account
  • Preauthorize ACH payments

Check Positive Pay

check and pen icon

Check Positive Pay matches the checks you issue against those presented for payment. Once enrolled, the default settings within Check Positive Pay utilize Reverse Positive Pay. Customers will receive daily notifications about ALL checks presented for payment and must review these checks to make a decision to “pay” or “return” each item. Only those checks that are approved for payment by the customer will be paid. If no decision is made by the daily cut-off time (11:00 AM EDT/EST, Monday – Friday excluding holidays), the item(s) will be automatically returned.

Alternatively, customers can upload a check issue file or manually enter individual check file information (check/serial number, dollar amount, payee name, and check status) into Check Positive Pay. As checks are presented for payment, Check Positive Pay compares each check against the information on file. If any of the details do not match, you will receive an alert prompting you to review the exception item(s) and make a decision to “pay” or “return” each item.

  • Compare checks presented for payment against your authorized check issue information
  • Detect fraudulent checks
  • Streamline check reconcilement
  • Ensure payee names are not altered
  • Protect against stale-dated checks

 

Positive Pay Benefits


security shield with check mark icon

 

Stop Unauthorized Transactions

  • Respond quickly to stop unauthorized transactions from clearing your account
  • Review suspicious items
  • Protect against payee alteration
  • Protect against unissued items
  • Protect against payment on voided checks
  • Protect against duplicate payments
  • Reduce disbursement risk
  • Monitor stale dated checks

laptop with user and security shield icon

 

Customize Permissions and Access

  • Layered user permissions
  • Multi-user access with specific levels of authority
  • Limit user account access
  • Retain ownership of users and permissions within your company
  • Dual decisioning allows businesses to designate dual approval parameters
  • Manage notification rules

Clock with dollar sign line art

 

Save Time and Money 

  • Minimize potential losses
  • Reduce the administrative time and expense of investigating fraud
  • Limit potential legal fees
  • Return unauthorized items quickly
  • Automate check reconciliation
  • Simplify your accounts payable process
  • Improve audit control
  • Utilize robust reporting tools

Watch our Positive Pay Tutorial


Positive Pay Video



Ready to enroll? Let us help you put this valuable solution to work.

Contact Cash Management Services or one of our branch managers today and connect with our experienced business banking specialists and begin the enrollment process.

 

Ed Abedi
Vice President
Cash Management
410-689-7581

Email Cash Management Services


Frequently Asked Questions (FAQ)

 

How do I access Positive Pay?
You can access Positive Pay by logging into Business Online Banking.
Where can I view daily activity?
The "Dashboard" is your main landing page and control center within Positive Pay and includes real-time summary information for all Positive Pay modules that your business is enrolled in. This dashboard is where you view your daily activity and make decisions. Depending on your level of access, this dashboard may include ACH Positive Pay Debits and Check Positive Pay. Active links are embedded to allow users to navigate from the dashboard to the individual service modules or directly to the transactions in the status selected.
How do I view exceptions from the Dashboard?
Clicking on the dollar amount hyperlink on the "Exceptions" line will direct users to a filtered view of "Transaction History" that will display all transactions that require a decision.
What are the cut-off times for Positive Pay approval?
The daily cut-off time is 11:00 AM EDT/EST, Monday - Friday (excluding holidays). The daily cut-off times are also displayed within the Positive Pay "Dashboard."
What happens if a decision to return or pay is not made by the cut-off time?
To safeguard you accounts, exceptions not processed by 11:00 AM EDT/EST will be automatically given the decision of return.
How will our business be notified if there are exceptions to be processed?
You will receive notices and alerts by email. It is essential that you check your email frequently to monitor these notifications. Customers must keep all account and user contact information up-to-date.
If I enroll in Positive Pay, what work is involved for me?
We will work with you to explain the process and make things as simple as possible. If using Check Positive Pay, you will receive daily notifications about ALL checks presented for payment and must review these checks to make a decision to “pay” or “return” each item. Customers also have the option to upload or enter check items issued from your account into the Positive Pay system through Business Online Banking. A Bank of Glen Burnie representative will help you establish your approved users and help train you on the process.
Can I enable only Check Positive pay and not ACH Positive Pay (or vice versa)?
Yes. Positive Pay is a full service protection tool that covers both checks issued and ACH items clearing your account, but you have the option to select which services are included when you sign up for Positive Pay. Our experienced banking specialists can help you decide which options are best for your unique needs.
What if I forget to upload a check into the system?
The Positive Pay system will treat the forgotten check as an exception item and will trigger a notification for you to log into Business Online Banking to review the item where you can make a decision to pay the forgotten item.
What do I do if I no longer want to be enrolled in Positive Pay?
Once enrolled in Positive Pay, you must contact your branch manager to cancel the Positive Pay service.